ā Free tracked shipping
ā Premium, long-lasting materials
ā 30 days return
ā 1-year warranty on all products
ā Support before & after purchase
Specification
| Specifications | |
| Design & Materials | |
| Fixture material | Metal |
| Shade material | Acrylic |
| Colour | Black |
| Weather rating | IP65 |
| Light & Power | |
| Power source | Hardwired |
| Light source | LED (bulb not included) |
| Light colour | White / Warm / Natural / 3-colour switchable |
| Voltage | 110Vā240V |
| Assembly | Required |
| Size Guide | |
| Size | Ideal for |
| L 45.7 cm / 18ā³ | Doorways & house numbers |
| L 61 cm / 24ā³ | Entrances, garages & patio walls |
| L 90 cm / 35.5ā³ | Tall facades & feature walls |
A note before you buy ā All dimensions are hand-measured and may vary by 1ā3cm. Colours can appear slightly different depending on your screen and lighting conditions; we recommend viewing all product images for the most accurate impression. For the best and safest result, professional installation by a qualified electrician is recommended. Compatible with standard wall switches, sold separately.
Warranty & Care
Every Heitz light is made to bring lasting warmth and balance into your home. For your peace of mind, all products include a 1-year warranty against manufacturing defects.
To maintain its timeless look, simply clean with a soft, dry cloth and avoid harsh chemicals. Thoughtful care helps your piece stay beautiful for years to come. For full details on what's covered and how to make a claim, visit our 1-Year Warranty page.
Shipping & Delivery
We offer free, reliable shipping to the United States and the United Kingdom, so your HEITZ pieces can arrive safely and with ease.
USA: Delivered in 8ā15 business days
UK: Delivered in 5ā10 business days
Every order includes full tracking. Once your order has been shipped, youāll receive your tracking number by email, allowing you to follow your delivery every step of the way.
For more details, please read our Shipping Policy.
Returns & Refunds
We want every HEITZ piece to feel right in your home. If youāre not completely satisfied, we offer a 30-day return policy to keep the process simple and stress-free.
If your order isnāt the perfect fit, simply contact us and our support team will guide you through the return process with care.
For more information, please read our Returns & Refunds Policy.
Need Help?
Have a question about your order, delivery, or return?
Email us anytime at support@heitz.shop -weāre always happy to help.
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Calm, warm & intentional
Thoughtfully designed lighting that brings warmth, balance and calm to modern homes across the UK and US.
Frequently Asked Questions
1. What is the brand all about?
Heitz is a design-led lighting brand built on one simple belief: light should do more than brighten a room ā it should bring warmth, balance, and calm into everyday spaces. Inspired by Scandinavian simplicity and Japandi balance, we curate every piece against the same standard ā clean form, honest materials, and a soft, considered glow ā choosing only lighting we'd happily live with ourselves.
We'd rather offer one light that's right than ten that are loud ā pieces that feel timeless, intentional, and at home for years to come.Ā Discover our full story.
2. Where are you based?
We are based in theĀ United StatesĀ and currently serve customers across theĀ USA and UK. As we continue to grow, weāre looking forward to expanding into more regions soon.
3. Where do you ship from?
Your order ships directly from our makers and fulfilment partners overseas, sent straight to your door. Shipping from the source lets us keep both our quality and our prices honest, without unnecessary middle steps. Every order is fully tracked, so you can follow your piece the whole way.
4. Do you ship internationally?
At the moment, we mainly serve customers in theĀ USA and UK. Weāre looking forward to expanding into more regions soon as we continue to grow.
5. How long does shipping take?
We currently offer free shipping to theĀ United StatesĀ and theĀ United Kingdom.
USA:Ā 8ā15 business days
UK:Ā 5ā10 business days
Delivery times may vary slightly depending on your location and local courier conditions.
6. Whatās your return policy?
We offer aĀ 30-day return policy. If youāre not completely satisfied with your order, you can contact us within 30 days of receiving your item, and weāll guide you through the return process.
To be eligible for a return, the item should be unused, in its original condition, and returned with its original packaging where possible. For full details, see ourĀ return policy page.
7. Do your products include a warranty?
Yes. Every product includes aĀ 1-year warrantyĀ covering manufacturing defects. If your item has a fault caused by the manufacturing process, please contact us with your order details and photos of the issue, and weāll help with a suitable solution.
The warranty does not cover damage caused by incorrect installation, misuse, accidental damage, normal wear and tear, or changes made to the product after purchase. For full details, see ourĀ 1-Year Warranty page.
8. Have a question? Here's how to reach us
We're always happy to help. Whether you're choosing the right piece for a space or have a question about an order, our support team is just a message away. Email us at support@heitz.shop and we'll get back to you within 12ā24 hours.
Chosen with love and purpose
We believe the right lighting can change how a space feels. Thatās why Heitz focuses on timeless designs that quietly bring warmth, clarity, and comfort into your home.
* Free shipping on all orders *